Content Archives - Page 6 of 8 - Mutant Communications

Are your words too serious?

We are not living in a world populated with robots (well not yet anyway), and people are becoming less and less receptive to the direct sales approach. Instead, it’s all about conversational content. Readers don’t want to be spoken to – they want to feel like they are speaking with you.

Think about the last conversation you had. How was the flow? The tone? What about the language you used? This is how you want to ‘speak’ to your readers, and your words alone should be enough for them to want to engage with your brand.

As many of us do struggle with writing in a conversational manner and actually making it sound good at the same time, here are some tips on how to sound less like a robot and more like a human:

It’s time to get real

Remember you are talking to other humans. Be real and be yourself. It’s ok to sound knowledgeable and professional, but come on, no one will understand that fancy terminology, nor will they care to be honest.

People want to get excited by what they see and read. Our attention spans are getting shorter and shorter, and so many new things constantly distract us. It’s so important to make every word count. Get to the point and remove all that fluff and technical jargon.

Tell a story

Every piece of content you write should tell a story. Let’s take a look at bios. If your personal or company bio is too serious, with too many big and important-sounding words, it’s going to drive people away.

You want to avoid intimidating people. Not everyone will have a full understanding of your trade, so if you are talking about a high tech solution without explaining it in layman’s terms, people will be interested (mainly because they won’t know what it is you actually do). Instead, they will move on and well, that there is the loss of a potential lead.

State what you do, and state it clearly. The trick to inspiring your readers is of course with great content, but equally as important is how easy it is to absorb.

Check out this great example from Google:

Everything on their website about Google is so easy to absorb. It has a friendly tone, is brief and to the point, and is simple and easy to understand. Yes I know, we all know what Google is and what they do, but if you had no previous knowledge of the company, this would be enough information to get you there.

Google could have easily started trying to explain the tech side and the algorithms, and…. Oh look a squirrel (that’s us getting distracted by something more interesting).

Here’s a personal bio that we love. Note the light tone and sense of humour used in this one. Yes, this is obviously a fake profile, but we really do need to appreciate the creative content.

And finally, if Hillary Clinton can make politics sound fun, I’m sure we can make our jobs sound equally as exciting, if not more.

Get Inspired

Ok so if by now, Google, Darth Vader and Hillary Clinton haven’t inspired you to rethink your content, then perhaps try someone that will. What do you like to read? Who or what inspires you? Why do they inspire you? Is it the language, the content, the voice – Or all three?

Read some different blogs, bios and articles, and apply what you like to read to your own content.

Read it out loud

This part is particularly important. When writing our own content – whether for yourself or for a company – you are going to be too close to the subject. Try to avoid selling and have a bit of fun when writing (we don’t always need to be so serious). Trust us – with the right tone, even serious topics can sound fun!

Once you’ve written your content, read it out loud. How does it sound? If you are bored, start again. It’s also great to ask someone that isn’t familiar with your product or service to read your work. This is the best way to know whether you’re on the right track.

Now it’s your turn – go out and inspire someone with your words!

Need help with your content? Drop a message to [email protected]

Content distribution 101

You have written all this content, but what’s next?

You may have read our recent post which talks about making the most out of your content, and stretching it that extra mile, and in this post I’m going to go a bit further and explain what content distribution is and how to develop a clear strategy.

Content is all the rage, but if you publish it on your website and leave it at that, it’s very unlikely that many people will ever see it. This subsequently becomes a waste of your time, resources and money. Any marketing activity needs to be backed up with a clear strategy that best matches your goals. Content is no different and there are many avenues that brands can take advantage of to gain their worth in words.

There are three main ways in which content can be distributed.

Through paid channels – when you pay for you content to be distributed (i.e. Advertorials, social ads, Google ads etc.)
Via your own channels – the channels that you have direct control over, such as your website social media, and newsletters. Basically, anything your have direct control over.
With shared opportunities– when other people share your content through PR channels, to include media coverage, social shares, reviews etc.

Below is a chart showing the activities falling under each category. Interestingly, it shows us that all three distribution channels are connected. This simply means the same piece of content can in fact run through multiple channels.

(Source: http://blog.bufferapp.com/content-distribution-tools)

The more visibility your content piece has, the more people are going to see it, which ultimately means you will have more success in delivering your message, and evoking a response.

However, I do need to stress that a great content distribution strategy means very little if the piece of content is not suitable for your intended audience or is poorly written – so firstly get that right. (Check out our blog to help you create quality content)

Work out a strategy that best suits your budget and goals. Incorporate as many channels as you feel are necessary in reaching YOUR target audience. Ask yourself: Where are they looking for content? How do they engage? If you are targeting a younger female audience, say 25 and under, with your latest beauty product and tips, it’s fair to say they are very active on social media, so competitions, mentions, shares and reviews will be most effective, as will engaging with influencers and running targeted social ads.

Your content strategy should ultimately help drive sales, and in-between help educate and inspire your target audience. Be smart and never compromise on quality.

Part two of this topic will show you how to set up a content plan and distribution strategy – so stay tuned.

Need help with your content? Drop a message to [email protected]

Capturing the younglings (with the help of social media)

Most Millennials and Gen Z (iMillennials, as they are infamously called) have grown up in an environment where everyone is connected 24/7. They can barely survive half a day without the Internet or their smartphones (trust me, it’s true) and they leave footprints all over various social media platforms: Facebook, Instagram, YouTube, Twitter, Snapchat, Pinterest… With that, advertising is shifting from traditional channels like television and radio to social.

Seeing how readily exposed these this generation is to advertorial posts, brands need to seize this opportunity to capture them as early as possible (or at least before your competitors beat you to it).

But how do you do that? Where exactly are they?

Get onto the platforms

Your lack of presence on social media platforms is a huge strategic miss if you are looking to reach out to the younger and digital generation. Social media is your opportunity to speak with people, not speak to them. You should be building a social media presence regardless of the size of your business.

Remember not to splash the same content on all your platforms in one go. From a youngling’s perspective: “why would I follow you on all your platforms if you’re going to be posting the same ol’ boring content on every channel?” Instead, mix it up selectively.

Go on-the-go

If you don’t already have a mobile platform, go and create one! Younglings today have their hands on their smartphones at every moment of the day: at home, when they’re having their meals, in school, on public transport and perhaps even in the toilet. 86 percent of those of aged 18 to 29 own a smartphone, and this figure is very likely to increase.

A mobile application is another way for brands to engage with their younger audience. Start early – build your brand name, engage your target audience and capture their loyalty.

Let them share it

A great way to get your content out there is to let your audience do it for you. You want people to look at your content, like it and share it with their friends. With that, your reach will be stretched further than your intended audience.

Sharing is the easiest way to get opinions across, especially amongst the millennials and iMlilennials. What is shareable content? It should be easily understood without too much fluff; it should be able to capture attention (especially suited to the short attention spans of younglings today); it should be fun and feature images, gifs or videos.

Take video seriously

On a similar note, high quality and engaging content has recently come in the form of videos. Snapchat is the second-most used social network, and Facebook recently introduced stunning 360-degree videos that allow brands to capture their audience. Bite-sized videos are comprehendible, engaging and easily shared, so why not?

Remember to caption your videos with appropriate keywords and be creative in linking your video posts to your website’s page. You want to attract your audience to watch your videos, not scroll past them.

Influence with influencers

Influencers rake massive followings on several platforms like YouTube, Instagram and Snapchat. Their followers are most probably your target audience: the younglings. This audience would rather hear from the very people they look up to than from your brand directly (I know, ouch). Word-of-mouth has never been more powerful.

You should be leveraging on the personalities that your young audience follows to amplify your brand’s message. In other words, you should be ready to loosen your grip and let influencers narrate your brand story. Let it go!

Need help with social media? Drop a message to [email protected]

Stop using these words

I know, it’s hard to write good copy. You know what your product is about, you understand the ins and outs of it all, but can you actually put the right words down on paper? Remember that your readers are real people. They are not going to respond to cheesy sales talk – this will turn them off.

Overtime, content has evolved and is now one of the more popular marketing tools out there. However, with lots of content, comes a stream of overused and annoying words and phrases.

Here are some of the top words that frankly, in my opinion, should be banished.

1) The very best

State-of-the-art
Best-in-class
First-rate

Unless you have solid proof then stay far away from them as they mean nothing to your readers and cheapen your brand. I understand that your product is your baby and to you, it is the best, but sadly your customers don’t care. Look at it from another angle – no business is ever going to claim that what they are offering is rubbish, so claiming that you are “first-rate” just devalues your brand.

2) The visionary

Revolutionary
Innovative
Next generation

Really? Are you? Ok, if you talk about Steve Jobs and Apple – yes! But most of us are not Steve Jobs, so stop trying to amplify your product. Remove all that fluff from your content and tell people what you actually do and how you can help them. It’s that simple!

3) The vain

The best
Amazing
Superior

Again – really? Using words like this to describe your company or product generally don’t get you anywhere. If your product is indeed superior and the best – show us, don’t tell us! Use vanity with caution as it can really disrupt your credibility, and like I’ve already said…no one really believes or cares that you say you are amazing. Actions speak much louder than words.

The main takeaway for this is that content is a lot more than just a few words that explain your product. You need to inspire people and spark an emotional reaction from them with your words, graphics or videos. Be real and be honest, and stop using all that fluffy sales talk. We are all human, so remember to write words that you, yourself would want to read.

Need help creating compelling words? Need help with your content? Drop a message to [email protected]

What is the meaning of content?

Ok, so I’ll be the first to admit words and phrases like ‘content’ and ‘content marketing’ are becoming overused. Every one claims to be doing it, but very few people really understand what all that fancy lingo means and, more importantly, how to use it properly to get the desired results.

I’m here to run you through some of the more common terms, from buyer personas to visual content.

Buyer Personas

Buyer personas are fictitious characters that represent an accurate snap shot of your target audience. Knowing your audience, and understanding their needs is key to the success of any content marketing campaign. Take the time to identify whom you are targeting and develop your content ideas from there.

Calls-to-Action

Remember this term, as this is a vital addition to your content marketing. This little button (or link, or whatever you choose to use) is the key to converting site traffic into leads. It’s generally displayed in the form of a “download now” or “click here” action button, but this little beauty doesn’t always need to be focused on lead generation. It can also be a link to social media, or an external link or an email. Whatever you choose, just make sure it’s relevant to the content piece.

E-books

What’s an e-book I hear you ask? Well, the best way to describe an e-book is an extended piece of content that explains a topic in more depth. The blog posts you write should be short snippets about different aspects of one topic. Think of your blog posts as individual chapters in a novel, and the e-book is the novel. It’s combining everything into one detailed piece of content that educates and inspires the reader.

Editorial Calendar

Every content strategy should be accompanied by en editorial calendar. This is your planner and the road map for all content creation. It will help you develop your ‘story’ and put together the topics you wish to cover – and of course which buyer personas the content is targeting.

Keywords

Basically a keyword is something a user types into a search engine to find information about a particular topic. Content marketers should understand which keywords their target audience favours, and front-load them across the content they produce. All this should also tie in with your SEO campaign to get the most bang for your buck.

Newsjacking

This is a tricky one that not many people really understand. Simply put, Newsjacking is a practice of making the most out of recent and highly popular news. I don’t’ mean report on the fact that Kim Kardashian broke the Internet with her nude photoshoot. No – that’s going to be covered a lot anyway, and really… who cares! I’m talking about putting your own spin on it. So, for example if you are a social media agency, talk about how this impacted Instagram or what that means for brands.

Remember that all your content should be useful to YOUR target audience. Oh and if you are quick enough to capitalise on popular news, Google will reward you and bump the ranking of your story.

Visual Content

With so many words and our limited attention span, visual content is fast becoming the cool kid on the block. Here, I’m referring to images, infographics and videos, which are crucial to capturing the attention of the time poor consumer, and really get them to engage with your brand.

I hope this was helpful and gave you a deeper insight into the powerful world of content marketing.

If you have more questions or need some compelling words, get in touch with us at [email protected].

Is your startup ready to launch? Probably not.

You’ve got two engineers, a cool co-working space, a product in the works, angel funding, and a registered company name. Congrats! You’ve done a bunch of productive stuff, but it’s not enough to introduce your company to the world.

There are several fundamental steps you need to do before consulting a PR agency for the launch of your product or service. There is a common misalignment in a startup’s timeline, where the founder feels they need to get media attention for their half developed idea first, then raise more funding to complete the world’s greatest product.

Sorry friends, it’s the other way around – you need to develop a working prototype before letting your freak flag fly in the media – otherwise you’ll spend a lot of cheddar building a product with features nobody needs.

Some startups tend to think first about how they can scale their idea before they have a working product. But let’s say you spend $200 on Facebook ads, get some downloads – but your app is buggy, or has a three second loading time – that’s an automatic uninstall. Figure out first if it can be used and sold before spending tons of cash on it.

There’s only one chance to launch, so before calling up a PR company and selecting the fillings of your mini sandwiches for media, make sure you have the following, in this order.

1x solid MVP

The MVP (minimum viable product) is a working product with core features, let’s say version 1.0 of your product that lets you gain insight as to whether the world actually needs it. There’s no purpose in spending your savings building the Uber App if you don’t develop a functional “driver” account that makes you scale the adoption among drivers.

20 x friends

Well, they could just be colleagues or neighbours – individuals who will not blast you on social media if the product is buggy. You need at least 20 people who are using the MVP and are willing to give you feedback. Here you need to ask, do people love it? Do they need it? Will this gain traction? Will they trash if after five uses? You need to build a product that can gain traction before scaling.

Feedback

It’s better to do repairs or a pivot BEFORE you launch than after you launch. A company that has an identity crisis doesn’t look good to the media. Once you have some local users, this is the opportunity to do some A/B testing, improve on the UX, and even at this early stage you still have resources to pivot if you realise no one needs blue tooth dog collars. Now ask, is it going to be scalable?

[Spoiler alert Silicon Valley S3]: You don’t want to end up like Richard when Jack Barker’s cuts up Pied Piper to make it easier to sell via the ‘Conjoined Triangles of Success’ to make it more profitable.

10x pieces of good content

Let’s say you’ve launched early and the media are flooding to your Facebook page. But umm, there isn’t anything on here except 1 post from your mom that says ‘I’m proud of you!’ Have someone create content on your company website just to show that you are truly interested in the issue you’re solving.

5 x brand ambassadors

We don’t mean the tanned and toned Instagram influencer who holds ANYTHING for $500 a post, we mean a real human being who truly LOVES your idea and product. If you have social friends who are ranting and raving with one another about your idea, then it brings some legitimacy to your product. An enthusiastic brand ambassador is worth more than any advertisement at this point.

1x small community

Once you have some people who love your product or service, it’s enough to start a community. This can just be a minimum of ten people who are talking about your dope product online. Successful startups have kicked off because there was a community around an already existing common issue: ‘Jon realised he couldn’t get meatloaf online, ‘til he met Peter and Jim who also wanted to digitise the meatloaf industry’.

People might not know they need your specific product, but if they meet other people who love it, they might realise they have been missing your product their whole life.

Always remember to start small, very very small. Do that small thing very well and invest in making it better for your fans. Only then can you grow and improve. This will reduce the amount of money wasted on building and selling a product that nobody wants.

Get in touch with us at [email protected].

This article was first published in Tech in Asia on 11th May 2016

Hey ho recruiters, it’s time to show the passive crowd some lovin’

News flash: Providing a tofu-smooth hiring and job seeking experience today serves as a no-brainer fundamental of a recruitment business.

If you’re reading this, you’ve probably got a business sales target you’re not meeting and your team is close to exhausting your cold call list.

It’s convenient to revisit your list, but here are two possible consequences:

An unmotivated sales team
Annoyed, cold-called recipients who will remember you – for all the wrong reasons

In other news, most companies today already have a recruitment firm of choice that they turn to in times of need, as with job candidates. Until absolutely necessary, your compelling sales pitch alone is no longer enough to move them.

Today, most recruitment business strategies still revolve around the direct business audience – the active employers and jobseekers. When we look past them, there lies an oft-neglected crowd who does not need you yet, that you should set your sights on.

Hijack them

Of course, there are many ways to bring attention to your business – attending events and conferences, sales calling and advertising. But there are also other less intrusive and subtle alternatives to get the job done.

The trick is to gather gather leads – to get people interested in what you do and to know what you can do for them.

But I’m already spending heaps on advertising?

Great job! Advertising is a surefire way of raising your brand’s visibility by leaps and bounds.

But did you also know that people are increasingly discerning about the content they consume, and that the use of ad-blocks is the heaviest amongst the millennials – the very people who are likely to be considering a career switch some time in the near future?

Now picture a portion of your marketing budget getting flushed down the toilet.

Make people come to you

To do that, you would first need to give people what they need, and by that I don’t mean another sales pitch.

People know you’re a recruitment firm. It’s time you venture deeper into this relationship with some quality content pieces, sans the jargons.

Shy away from sales speak, and instead try telling people something they don’t already know about your business; perhaps IT is not the highest paying job in Singapore this year? Maybe wearing a floral shirt to a job interview is the worst idea ever? Should employers begin looking beyond paper qualifications when it comes to hiring?

What’s a hot topic to chat about right now? What do people want to know? Or even better still, bring about attention to a lesser known or discussed about topic.

Knowing how to effectively communicate these thoughts to your intended audience is crucial, and a great way to build trust for your brand – essentially generating more leads for your business.

Stretch that content

To get the most out of your content, spread it like wildfire across various platforms and formats. In one of our previous blog posts, we share in greater detail about how you can do more with a piece of your content by plastering it everywhere in a meaningful manner.

How are people responding to your content?

Leaving your content untouched once it goes live on your website is the biggest mistake you can make. You need to share it with the world.

Be sure to set time aside to monitor it’s performance and make use of free tools such as Facebook or Google Analytics, or even your back-end website analytical tools.

Some pointers to keep in mind:

What is the % increase of site traffic since the first content piece was published?
Who came through to your content via organic searches?
What is the best or worst performing content?
How long are people staying on your page for?
Where did they click next after landing on a piece of content?

While these clicks or figures do not always have a direct impact on sales targets, it speaks volumes about the level of engagement people have with your content, taking them one step ahead in their consideration process.

At the end of the day, it’s really about how you utilise the data to better tailor your content and business strategy to reach your target crowd, in this case, the dormant folks that matters.

Need help with your content? Drop a message to [email protected]

The Words Way – Sourcing quality content for your business

The content you create says a lot about your business. It provides your readers with insight into your knowledge, expertise and offering, and is a great marketing tool that helps prospective customers decide whether they want to do business with you.

Content works to:

Demonstrate your expertise
Solve problems or pain points
Build your brand’s credibility
Helps with your SEO and Google rankings
Develop lead generation

Content is ubiquitous

Essentially, anything you write and share with your audience falls under the content umbrella. From the material posted on your website, to the marketing collateral you hand out, through to your social media, and company blog – that’s all content.

However, the way the content is written, presented and distributed will determine its level of penetration and ultimately success for your business. The words you write can leave a lasting impression on the reader, so make it work for your business.

Have a point of view

It always helps to have a fresh perspective on the material that is produced for your company. If you are writing the same messages over and over again, chances are it may start to become repetitive and won’t be as sharp and witty as it should be.

Keep in mind that the needs of your target audience are forever changing, and your writing style will need to adapt accordingly. If, for example, you are trying to target a new market, the content will be relevant to the local audience – a single global piece just won’t cut the mustard.

Stick with a reliable agency

That’s what we do at Words! Our team of content specialists will transform your content into something that’s sharp, to the point and appeals to your target audience – no matter where they are based or what interests they have.

Our team will write any piece of content that you need, including blogs, articles, website content, press releases, marketing copy, through to white papers, ebooks and social media content. We can even draft your next winning awards application or help create an eye-catching infographic that’s sure to turn heads and generate engagement.

Below is our easy 5-step ordering process.

Simply upload a brief and voila! you’re now on your way to great content.

If you have any questions, please don’t hesitate to get in touch with us on [email protected], and we look forward to writing for you soon.

Content yoga: How to stretch your content into multiple posts

You have heard it over and over again. Content marketing is the next big thing in marketing communications. You have bought the Kool Aid, you have started drinking it.

You have established a content development process that is both consistent and committed. Various internal stakeholders are coming with you with ideas, or even better, written pieces of content that are exactly to your requirements. The website blog is being updated once a week. Now what?

It’s time to get the most out of the content that you have painstakingly developed. Here are some tips on how can you make your content go further so that it reaches your intended target audience.

Check with your PR agency if the content is pitchable

With shrinking newsrooms, publications are more open to taking in op-eds or contributions these days. Having your original content published in a business or industry news portal definitely gives your brand a boost in credibility. Publications usually have some strict requirements though – the brand cannot be mentioned in the piece other than the byline, the content usually has to be on a wider industry trend rather than a specific product and usually the piece has to be published first only on their site. You can of course, then use the content on your own website after a specific period of time. Take note of the advice your agency gives you and make a call on whether you would like to go down this route.

Get the content linked

Content on LinkedIn is getting a lot of traction these days. If you need to raise the profile of a certain executive (e.g. the new Asia MD), you may want to consider posting the content on a regular basis using LinkedIn Pulse, with their approval of course.

A repurposed article on LinkedIn pulse could help to build your executive’s credibility as an industry thought leader and also steer people to becoming more aware of your brand. As a bonus, LinkedIn Pulse enjoys a high search quality rating on Google which means the content will be included in search results.

Updating a senior executive’s page on their behalf also encourages them to be more hands-on in the content – it’s their reputation after all. This means you will also get more ideas on content topics and they are also more likely to share their personal industry observations. This is a win-win for both, your content is more authentic and they boost their own profile.

Make it shareable

Summarise each section of your blog post or break it down into tips. You can then use these bite-sized pieces to post on Facebook or Twitter on a daily basis as part of a multi-part series. Remember that you have to keep the post to 140 characters for Twitter – which probably will come up to no more than 1 sentence. For Facebook you have more flexibility on the word count but try not to go over 250 characters (Posts with less than 250 characters receive 60% more engagement). Also, don’t forget to add an image and link the content back to your website to drive traffic.

On that note, while having Twitter and Facebook is great – it may not be necessary to have both. Check our post on choosing the right social media channel to see which is right for you. https://www.mutant.com.sg/less-is-more-4-tips-to-choosing-the-right-social-media-channel/

Reach out to new people

Since you are posting on social media already, why not promote selected posts on Twitter, LinkedIn and/or Facebook? Promoting a post is a good way for more people to see your content and reach out to new audiences through targeting.

Promoted posts can boost traffic to your web page and also gives you some rich data analytics so that you can figure out which channels are most effective for your brand. The best thing about promoted posts these days, is that it is fairly affordable – you can promote a post for as much or as little budget as you want.

Communicate to employees

Your employees are your most important assets. They are the face of the company and they are the ones that deal with your customers. A great piece of content can inspire employees and align ideas. Summarise your article into a teaser and use it in your latest newsletter. Encourage engagement, ask them their point of view on the topic and as always, link the article back to the website to boost traffic.

Play around with formats

While a blog post is the most immediate way to get content out, do explore other formats that may work better with your target audience. Be it an infographic, video, slideshare or audio file – explore the various formats from time to time and use your website analytics to check on how much traction you are getting.

If you need help maximising your existing content or need help setting up a winning content development marketing strategy, please get in touch with us at [email protected].

3 steps to creating targeted content that sells

Understanding your consumer, their journey and purchase process is and should be the backbone of any content marketing strategy. The material we produce needs to help a buyer with their purchase decisions and address certain pain points.

It should educate and inspire as well as provide helpful tools to steer the buyer’s decision toward a specific product or service that you are offering. If it doesn’t, then the content serves absolutely no purpose and becomes a huge waste of your time and resources.

As well as to educate, your content needs to generate a sense of trust and show the reader that you understand what they need and know how to solve their problems. It should never be a sales pitch.

To understand your consumer means to follow their journey from the awareness stage right through to purchase (and beyond), and a content marketing strategy helps to attract those prospects and convert them to customers. It’s about producing targeted content, always keeping the buyer’s interests in mind, and with so much consumer and industry information available to us online, there is simply no excuse for poor content.

The move to digital has made content marketing one of the most effective marketing tools out there. The most important and fail-proof factor is to thoroughly understand your target audience and address something they cannot solve or are struggling with. This is the key to success.

If you have appeal, gain their trust, satisfy a need and delight them in the process, you could be on your way to converting a prospect to a customer and producing targeted content doesn’t have to be hard. Here’s a simple guide to get you thinking:

1 – Start with market research

Thoroughly research your industry, your audience and their behaviour patterns. What do people need and what are they struggling with? How do they buy?

Consider the buyer journey and start thinking about the sort of information they would require. This is the first step to developing great content that is targeted with purpose.

2 – Develop a buyer persona

Once you’ve done the research, you should by now be able to identify who your prospects are. Now it’s time to develop a few buyer personas.

According to Hubspot a buyer persona represents a semi-fictional version of your ideal customer. Consider their demographic information (i.e job title, role, responsibilities company, industry and budget) and their behavioural traits, such as their concerns, goals and motivating factors. Write it all down with as much detail as possible.

Developing these personas will immensely help with creating engaging content ideas and will help you structure a great content campaign.

3 – Your prospects matter…all the time

The buyer journey should not stop at the market research stage. Combine the buyer journey with the buyer personas that you have created. Always think about the prospect when producing any sort of content. You should ideally create a content series that covers topics relevant to their purchase journey – it’s not supposed to be a direct sales pitch.

For example, if you have started a fitness business focusing on body transformations, your content needs to work through all the elements that prospects should consider on their health and wellness journey. Talk about diet changes, foods that promote weight loss, what to eat/not to eat before and after a workout, simple lifestyle changes and include some success case studies. In a non-intrusive way you want to educate your customer and show how your services can help them achieve their fitness goals.

Now it’s your turn. Start creating some awesome content!

If you need help creating a winning content marketing strategy, please get in-touch with us at [email protected].

5 ways your brand will slay instagram

A picture may be worth a thousand words, but a caption will turn browsers into consumers. Captions are the opportunity to connect with your audience on a more personal level. You know your brand voice? This is the time for it to shine. An effective instagram caption can make the difference between a conversion or leave a post ignored.

1. Find the right voice

Voice refers to the personality projected when writing a caption or interacting with other users. The trick to achieving the right tone is through establishing your target audience and coupled with the nature of your business. When in doubt, caption it as if you were writing it to a friend, but leave out short-lived instagram slang that expires faster than you can say “on fleek”

2016 Instagram terms that we predict will die quick painless death:

FAM
Squad
Savage
Bae

Tip: As of Apr 2016, ‘Snatched’ is the new ‘On fleek’

2. Stay consistent

If you’d take a look at the instagram accounts of big companies like General Electric, you’d notice that there is a strong consistency in how the photos are all professionally shot. More importantly, there is consistency in how the captions are crafted. In the case of GE, the Instagram is all about inspiring individuals and sharing their research with the world.

3. Be funny

Take a look – Hewlett Packard, Intel, and our personal favourite, Cisco, have the funniest Instagrams of all time. Did we mention they are also traditionally pretty boring companies?

Instagram is the one place where you can let your freak flag fly, no matter how serious your product is. Don’t take yourselves too seriously on this platform, show some brand personality.

4. Use hashtags

Hashtags are the perfect way to increase the odds of accidental discovery from users who may just be interested in what you have to say. Hashtags are especially useful for campaigns as they allow user-generated content to get aggregated all into one place.

But don’t over do hashtags. #Otherwise #you #will #look #outdated.

Click here to see the list of trending hashtags!

View this post on Instagram

#Fall, give it your all. ? ?: @mrvphotography #bmx #dirtbike #? #givesyouwings

A post shared by Red Bull (@redbull) on Oct 29, 2015 at 7:24am PDT

Red Bull loves to hashtag their photos and I must say, it’s done very tastefully and as a result of that, Red Bull’s account often gets discovered by chance.

5. Be engaging

Do you know why Instagram overtook Flickr as the world’s leading photo-sharing app?

Social skills.

Instagram isn’t just a chance to share photos, it’s a platform where you can ask a question and people can have engaging conversations (or arguments) about your photo. The caption space is an opportunity to open up the floor to ask your audience anything, or to have them ask you. There’s a reason why some photos have over 9000 comments. Start a conversation on your image today.

View this post on Instagram

Tag who you would share your Taco Bell with.

A post shared by Taco Bell (@tacobell) on Oct 7, 2015 at 5:15pm PDT

An effective Instagram account is all about having the right attitude, good humour, and a solid picture to go with it.

If you need help with your Instagram captions, let us help you create some magic. Drop a message to [email protected]

6 golden rules for effective content marketing

Producing content is dead easy. Producing content that converts, not so much.

Due to the sheer volume of thought leadership, blogs, videos and infographics floating around the internet, your audience’s expectations of what constitutes ‘good’ content has changed. Active digital audiences want more engaging, relevant, smarter, and faster content than ever before.

By taking the time to cater to the needs of your target viewer, you’ll hold their attention – and their loyalty.

Here are a few key things to keep in mind before posting up a flurry of blog posts:

1. Relevance: Does your article contain your company’s key messages? There has to be a connection between the brand and what you’re publishing. Let’s say you’re creating a hilarious corporate cat video and it gets lots of clicks. That’s great, but what’s the point if the viewer isn’t your target audience?

2. Purpose: Does your article or video add value to your audience and your business? What are they getting out of it and learning from you? Before producing anything, ask yourself what the business objective is for both your viewer and yourself. Does it improve someone’s business, lifestyle or even state of mind?

3. Engaging: Does it sound like you or does it sound like a cyborg? With such a crowded atmosphere online, an authoritative or friendly human voice is essential. Content nowadays should read or sound like a conversation, not a document or presentation.

4. Calls To Action: Draw your readers in with engaging language and tone, and always – always – include a Call To Action (CTA). This could be in the form of a downloadable resource at the end of a blog, or an invite to answer a question in the comments. Without this, your efforts are being wasted. It’s no longer enough to publish information that is just useful – you need people to engage with you and take an action that will provide value.

5. Contextual: Cross-device marketing is making headlines for a reason. Audiences are using different devices, sometimes all at once. Tailor the content for the platform. For example, if you’re making long form video content make sure it’s on Youtube, and edit it down for Instagram and six-second Vines. Context is king!

6. Topical: Stay plugged in to what your audience is talking about by regularly checking the news and social media to monitor your audience’s most pressing issues. There are so many tools on the internet like Google Trends, Quora and Twitter. If something relates to your business, offer a position and get your audience talking about it.

The internet doesn’t need any more “Productivity tips from top CEOs”. We need to be making better, faster, smarter content for a better, faster, smarter audience.

So, how will you engage your readers? Let us help you. Contact us at [email protected].